Contact Us
We’re here to help! Whether you have a question about your CHI Steam product, need assistance with an order, or just want to share feedback — our U.S.-based Customer Care Team is ready to assist you.
Our Customer Care Center is open Monday through Friday, 9:00 am - 4:30 pm ET. We are closed on Saturday, Sunday and select U.S. holidays.
For the fastest possible warranty service, please have your product model number, series code and purchase receipt available when you contact us.
Call Us
Toll-Free: (844) 882-9038
Email
info@chisteam.com
Write:
CHI Steam Consumer Affairs
261 Yadkin Rd
Southern Pines, NC 28387
Response Time
We aim to respond to all written inquiries within 3 business days.
We aim to respond to all written inquiries within 3 business days.
CHI Steam in no way guarantees the availability of replacement parts, repair services and information necessary to repair our products. For information on what parts and repair services may currently be available, please contact us using the methods provided on this page.